Frequently Asked Questions
Indeed, we ship to almost anywhere. Place your order, sit tight, and we’ll get to you in time!
If the item you ordered was in-stock, standard shipping will take 10 to 15 business days. You can always ask for express shipping to get your order within 3 to 5 days.
Yes we do! Any order above 1000 USD will be shipped to you within 3 to 5 days free of charge.
Would you like to get a piece that had been previously shipped to someone else? – We didn’t think so. This is why when it comes to exchanging headpieces, we say, “No”. That being said, we’d like to assure you that we triple check that our pieces are in an impeccably perfect, spotless, flawless condition before we send them off to you.
Sorry, we just thought you should know. We don’t do refunds. It’s just not fun!
Only if you have good taste! Tell us what you’d like to change about a piece, or come up with an entirely new concept; once we approve your request, we’ll start working on putting together the perfect headpiece for you.
Whether it’s your Big Day, or another similarly significant event, you’re going to want to dance! We know that and can’t wait to see you celebrating! You’ll be relieved to know that though some of our pieces will always hold into place no matter what, we always design them with invisible, tiny hooks and loops that your hairdresser will be able to use for extra stability.
Weddings are kind of our thing, but that doesn’t mean that we discriminate other occasions. We cater for engagements, first communions, graduations, and random shopping urges!
- Your pieces are quite fond of each other, but they also need their space. Store them separately to prevent scratching.
- Our boxes have a soft, velvet spot for your headpieces. Keep your pieces safe and sound in boxes that were made to host them.
- Chemophobia- your headpieces have it! Avoid chemicals such as hairspray, chlorine, and bleach as they harm your pieces irreversibly.
- Show your pieces some love when you polish them. Caress them gently with a damp soft cloth, and watch them brighten up with happiness.
- Your headpieces absolutely love being pampered and cleansed , but they are easily bruised by cleaning dips that aren’t suitable for gold-plated items.
- Your headpieces have such a perfect, delicate glow. Avoid exposing them to too much sunlight and other extreme conditions.
Well, we can’t say that we do. But if you decide to drop by our main office in Downtown – Beirut, we will accept cash for delivering an incredibly mesmerizing headpiece!
Sometimes, when no one is looking, we create secret sales and post them as stories on Instagram. If you pay attention, you just might get your hands on a discount code that you can use at checkout.
We are located in Dbayeh Seaside-Road, Marina Gate Tower. Floor 10 – Office E – Lebanon.
Our headpieces are all adjustable and can easily be bent to embrace your hairdo. However, should you be concerned that your hairstyle might need a customized size, please contact us prior to placing your order.